Following on from my two posts about people having problems with leaving comments, or being shown as ‘Anonymous’, I have some first-hand experience to report today.
As I tried to leave a comment on Sue Judd’s blog this morning, I noticed that my dog gravatar had disappeared, and there were three lines for me to fill in, in order to be able to leave a comment.
Before falling into the trap of becoming ‘anonymous’, I clicked on the generic gravatar symbol shown, just out of curiosity.
That took me to the Gravtar website, and my own account. I was instructed to select a photo from those I have used in the past. After choosing the current one, I was then asked to provide an email address that ‘matched’ the photo. I selected the email I use for blogging, and received a message, ‘Details updated successfully’. When I clicked to save and finish, there was a message at the top of the screen.
‘We are sorry that this was necessary, it is our fault, not yours’.
This indicated to me that they are aware of the problem.
I then went back to Sue’s blog, and left a comment as normal, checking back later to make sure it had appeared.
So I am now confused. On one hand, it seemed to be a browser problem. Yet my own experience today, using the preferred Chrome browser, threw up the same glitch, courtesy of Gravatar.
This seems set to run and run…
I hope someone at WordPress is paying attention.