Earlier this week, I wrote about the frustrating issues with my mobile phone. (Cellphone)
The post attracted a lot of interest and comments, as well as some much-appreciated advice.
I thought I had found a solution, when my wife gave me her old phone. It was reset to ‘Factory Reset’, and my SIM card put in. I would now have a more modern and hopefully more reliable phone, and not have to pay anything.
I should have known it was not that easy. The Android-operating device required a Google log on. But when I tried to do this, it would not recognise my password. Turns out that it has to be the original owner logging on, with their details. If we had done that, then my wife’s details would have been stored on the phone, not mine, and we had no idea what problems that might cause later.
So on Tuesday I drove to the outskirts of Norwich, to a retail park where the network provider has a dedicated shop. I was served by a very helpful man, and fortunately for me, he was over 40 years of age. He confirmed my fears about using my wife’s phone. Apparently, her details had been ‘synched’ to the phone, and it wasn’t about to let me use it. I could just let her log in, type in all my contacts, and carry on paying my regular monthly amount. But he also thought that wouldn’t work, as the phone would not let me proceed to recognising my number.
At a loss what to do next, I asked for his suggestion. Being a salesman, he naturally suggested selling me a two-year phone contract on a shiny new smartphone. He showed me some, and after my old HTC, they seemed enormous. Remember when phones were getting smaller? Now they are getting bigger again. “It’s to watch films and You Tube”, he told me. As I was resisting his sales pitch and considering going back in time to a cheap, ‘basic phone’ option, he recommended a deal that got my interest.
Choosing one of the new huge phones, he told me that he could do a deal for only £4 a month more than I am currently paying for SIM-only. Not only that, but I would get unlimited minutes to most networks and landlines, unlimited text messages, and a monthly allowance of 1GB of Internet data. That was tempting, but I told him that after the days of grief with the previous two phones, I was reluctant to even attempt to try to work out how to use an all-singing-and-dancing modern phone.
Then he said the magic words.
“But I will do all of that for you sir. Set the phone up, import your contacts, show you the basic controls. You get a gel case, as well as a solid glass screen protector. No money up front, and no increase in the basic cost of the contract for two years”.
I told him that if I could leave the shop with a working phone that had all my contacts and photos on it, and keep the same number I have had ever since getting a mobile, then he had a deal.
He regaled me with its impressive specifications. Dolby stereo, three lens options on a camera that takes (ridiculously large) 48 MP photos. A 5000 amh battery that will last longer than most other phones on the market. All that tech stuff meant little to me. But it was working as promised, and had a lot to offer for only £4 a month more. It is made in China, but that doesn’t bother me in the least as so many are now, even when people don’t think they are. And now I am back on contract, any issues with this phone will be down to the network provider, not me.
All I have to do now is to work out how to use it.