Block Editor: WordPress Intervenes

~ beetleypete

General information for everyone. You may recall my updated post where I published the email address of a WP employee who is dealing with accessibility of the new Block Editor.

Well it goes to show that WP might occasionally read a post on here, as they have now removed the email address, and substituted a message that I have contravened their guidelines by publishing it. So we can no longer email the gentleman concerned. Sorry about that.

Just so you know.

49 thoughts on “Block Editor: WordPress Intervenes”

      1. I’m glad you upset them. I started to type a post last night under “My Site”, and they switched me to the block editor, yet gave me the option to stay with the classic editor. I decided to be brave and go with the block. What a disaster! Honestly, I clicked on every icon to find the most basic of things, and nothing. So, I might have an online chat with the HE at WP.

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  2. I left a comment on the other post, and I agree with you. If it is a work e-mail and he is supposed to be the point of contact, there should be no reason to complain. If he isn’t, just replying with the correct e-mail would be the thing. Not that I think they do everything right, but on Amazon you can contact Jeff Bezos via e-mail and somebody always replies on his behalf. It does not always solve the problem, but at least you get the sense that somebody has read your e-mail. It is a good policy. Thanks, Pete. I think it was a good call.

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    1. Glad you agree, Olga. I stand by my actions. If we are customers of a company, we should not have to resolve our issues using open forums. They should supply a point of contact, even if it is only something like ‘customerservice@wordpress’..
      Best wishes, Pete.

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  4. This situation reminds me of my cable company. For most issues, we can’t call the local office. You have to go through the nonsense of spending twenty minutes on the phone, entering a variety of answers to automated questions. If you want to speak to a live person (as opposed to a dead one), you often have to spend extra time on the line. I went to complain to my local office when twice the technician did not show up at our house for scheduled work. Both times we never received a phone call to let us know they weren’t coming, and we had to sit around all day waiting for them to show. Since the local company supplies the technicians, I went to the office to complain, but the manager would not come out to speak to me. I wrote a letter and brought it back, explaining the situation, and never received the courtesy of a phone call or message in return. I called the national number to find someone in “customer service to talk to.” After fifteen minutes, the gal came back on the line to tell me, “I don’t think we have one of those.” 😒😒😒

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    1. WordPress has managed to become the biggest blogging platform on the Internet. Now they are flexing their muscles with no regard for the ‘small bloggers’ any longer. People like me can be swatted like flies.
      Best wishes, Pete.

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  6. I’m sorry you’ve been having issues with the block editor, Pete. That’s a drag. However, there is a way you can access the old editor on your admin dashboard. I think it might be time to stop emailing this poor employee— chances are, he has no control over the company’s decisions. Even the managers and high-up employees have to obey their supervisors. And you don’t want to be rude to people over something as small as a software upgrade. Alternatively, try transitioning to a different platform if WordPress is too much of a hassle. 🙂

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    1. Hi, Lauren.
      Thanks for your comment.
      I am not actually using the block editor, (yet) but I don’t agree it is ‘something so small as a software upgrade’. For many of us who are not technically minded, those with vsual impairments, some elderly people ( me included) and other bloggers who have used the old system happily for many years, it is a confusing mess that has caused a great deal of upset. WordPress has decided to change a system for the benefit of businesses, commercial, and professional users, and to ignore those millions of hobby bloggers who helped it grow at the beginning, and remained loyal. They ignored the protests, and ignored the requests of so many people to retain the classic editor in its original form. The employee concerned was tasked with making the block editor accessible to ALL users, so that was his job to receive complaints and other opinions, as far as I am concerned. Many of us pay WP for upgrades (myself included) but as cusrtomers we have no say in anything that happens, and no way of direct communication to air our grievances. That’s just not good enough.
      Best wishes, Pete.

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  10. So the bottom line is that they really don’t want to hear from anyone with opinions different from their determined path.
    Once there was an enchanted bloggingsphere where people met, wrote, read, and wandered across tag lanes and posts….a happy land. People were cautioned if they tried to sell products or even breathed PayPal – as WP wasn’t that kind of universe. Then eyeballs and revenue became more and more what “updates” were targeted for…business seem to flood in (escaping FB?) – becoming “followers” so easily on every blog imaginable (why is unclear…). Now the butterfly is emerging into full blown commercialism and selling products and services with professional look provided by Block editor. And then those who determine what is suitable decided not to allow conversation – especially with those with ability to alter byte path
    That’s fine.
    But once there was a land of blog with freely written posts….(Insert song: “Puff, the Magic Dragon”?)

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    1. No doubt they will get to them in time, Jude. 🙂
      As they have full editing rights on my own posts, apparently, it makes you wonder if they ever edit anyone else’s blog posts.
      Best wishes, Pete. x

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  17. Well, that – publishing a person’s email address without their consent – is of course against all Internet etiquette. Sorry, my friend, to be that harsh.
    Have a great Sunday,
    Pit

    Liked by 3 people

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    1. As he is a WP employee, I considered it was acceptable, Pit. It was a work email, not private, and there is almost no other way to get our point across. Sometimes, you have to break the rules for a valid complaint to be heard.
      Best wishes, Pete.

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      1. A desperate attempt by users who have support WP for so many years – if they won’t listen, going to the “office” in person is normally considered the correct/polite thing to do
        …unless you’re a politician or elected official…then they prefer the WP “corrective” action

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      2. Hey Pete! I think it must have been difficult for the employee considering you have 6000+ followers and if even 10% of us begin mailing him…also that he/she may not be the correct point of contact. But I agree that if they don’t want us to mail this guy, they should tell us who we should mail to…

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        1. If he is the man responsible for making the Block Editor ‘accessible’, then as far as i am concerned, that should have been part of his job to deal with those of us who feel it is not at all accessible. I hope he got thousands of emails complaning, then they might actually do something about it.
          Thanks, Shaily.
          Best wishes, Pete.

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