Reply Received!

Following my recent post about an annoying television commercial, I received a reply to my complaint from the company concerned.
This was my post, if you didn’t see it.

Annoying Advertising

As you can see from the reply, they consider this advert to be ‘Distinctive’, rather than stupid and irritating.

I will give them credit for bothering to reply to my complaint, but I will still never buy anything from them.

Jasmin Hart
Hi Pete,

Thanks for getting in touch and leaving us some feedback.

We’re sorry that you’re finding our brand advertising annoying. Just like our amazing staff, creators and cards, our adverts are distinctive – we’ll give you that!

The good news is, we are a small business with tiny advertising budgets, so you won’t be inundated with this advert for much longer and it will be off air by 11th February. With such small budgets, it’s key we try and get as much attention as possible but clearly it hasn’t worked for you this time round.

As we are still a growing business we really appreciate you giving us feedback. I’ve passed your comments on to our marketing department to keep in mind for the future.


Jasmin Hart
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Customer Happiness Team
phone 020 8050 1462 email

Annoying Advertising

Sometimes, TV ads can be so completely annoying, they actually make me angry. An online greeting card company, ‘Thortful’, has been placing this advert on various TV channels recently, in time for the Valentine’s Day card rush. Not only is it in every ad break, it is usually shown twice in the same break.

It is too stupid to even be funny, and the constant repitition had driven me to contact the company by email, asking them to remove it.

Please do not use this company. Make them pay for insulting our intelligence, and sense of humour.