As regular readers will know, I had to have an eye test yesterday. It was a special one, organised by the driver’s licencing agency. I had to pass it, or never be allowed to drive again. As the application to renew my licence has dragged on since the first week of February, my stress levels were reaching an all-time high as I got in my car to drive the ten miles to Fakenham, north of Beetley.
On the hottest day of the year so far, with 33C (91.5F) showing as the outside temperature, I arrived almost thirty minutes early, to make certain I didn’t miss it. At least the car park was almost empty in the town, and free for the first two hours.
When I decided to show up ten minutes early at the designated optician’s shop, I could see they were busy. No less than six female staff appeared to be run off their feet with a constant stream of customers. When I showed the official letter, the lady perused it and said, “Sorry, we have no trace of this appointment”.
I actually surprised myself by keeping my temper as I carefully explained that one of their members of staff had telephoned me over ten days ago to tell me that was the only appointment they had available in June, and I had accepted it. I added that I thought it was her, as I recognised her voice. She went off to check on her computer, and sat shaking her head.
“Sorry, it quite obviously was not entered onto the appointment calendar”.
(Translated by my brain as ‘Computer says no!’)
At this point, it was fortunate that the shop had air conditioning, otherwise my brain was liable to overheat and run out of my ears.
As I sat holding my head, incredulous at the complete and utter incompetence I was faced with, the nice lady saved the day.
“Let me ring head office. I need a log-on to use the machine, and that is usually the appointment number. They might be able to give me an emergency code”.
She rang them, and they gave her the code. Fifteen minutes later, thirty-five minutes after my scheduled appointment time, I was taken into a cubilcle smaller that the smallest toilet stall on earth, and sat in front of the ‘Visual Fields Analyser’. This invloves staring at a red (or orange) dot inside a screen, as various small white lights flash on and off randomly, anywhere in your field of view. Each time you see a light, you have to ‘click’ a button you are given to hold in your hand.
Before starting the sequence, the lady warned me. “Be careful, the button is very sensitive”. Then we ran through the long sequence of the moving red light and small white lights. When that was over, she shook her head. “You failed by a factor of nine. I think you held the button too long and registered some clicks twice. Shall we try again?”
The second try was better. I was aware of the sensitivity of the button, and I stroked it tenderly, as if caressing the lips of a lover, digitally.
She beamed at my success. “Yes, you are within the allowed parameters!”
But there was more.
“Now you have to see the specialist Optometrist, upstairs, I will show you up.”
I had been there almost an hour now. Upstairs, I was away from the airconditioning in the shop below, waiting on an uncomfortable chair while said Optometrist dealt with a schoolgirl who had an eye infection caused by contact lens fluid.
(I could hear every word of the private consultation though the door of his room.)
After asking the teenage girl far too many unnecessary additional questions, then having a protracted and rather pointless chat with her dad about nothing relevant, the Optometrist called me into his small room, and was full of smiles as he apologised for the delay.
The test that followed was a classic and basic ‘Eye Test’.
I had to look at 6 rows of increasingly small letters of the alphabet on a screen behind his head.
Once with one eye covered, no glasses on.
Once with the other eye covered, no glasses on.
Once with both eyes uncovered, no glasses on.
Then repeat, whilst wearing my glasses.
I had to achieve a perfect score of 6 on each line, each time.
Fortunately, he was writing my score down where I could see it, and I saw a complete row of 6/6.
The test was finally over. I had passed! I asked the cheerful man if that meant I would now get my licence renewed. He smiled again.
“Well I am afraid that is up to the DVLA. We send them the test results, but the final decision is up to them. You can go now”.
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